Buyer and seller resource
A practical trust checklist for online deals in Nigeria
Use these checks before paying, accepting an order or starting custom work. Clear terms and useful evidence make the next decision easier for everyone involved.
Before a buyer pays
Use the checklist to make the offer and the people involved easier to verify. A clear record supports a better decision, but it cannot remove every risk.
- Confirm the seller name, store name and contact channel match the details shared with you.
- Ask for current photos, specifications, availability and the expected delivery or completion date.
- Write down the exact price, delivery cost, service scope, cancellation terms and who pays each fee.
- Check that the payment destination matches the agreed seller or business identity before sending money.
- Keep the listing, conversation, payment evidence and delivery updates in one place.
Warning signs to pause on
A rushed decision is harder to correct. Pause and ask for clarification when the terms keep changing or the evidence does not match the offer.
- Pressure to pay immediately because another buyer is supposedly waiting.
- A request to pay a different person or account without a clear explanation.
- Product photos, location details or stock claims that cannot be checked consistently.
- A refusal to state delivery, cancellation or service-completion terms in writing.
- A promise that sounds certain even though the seller cannot control delivery, stock or a third party.
Before a seller accepts an order
Sellers also need a shared understanding. Confirm what the buyer is ordering, what counts as completion and which evidence will close the activity record.
- Confirm the buyer’s requested item, quantity, options, address and contact details.
- State the total amount, payment status, delivery or service milestones and expected dates.
- For custom work, record the brief, revision limits, approval points and handover format.
- Keep dispatch, handover, completion and communication evidence attached to the relevant deal.
- Do not treat a screenshot alone as final payment confirmation when the receiving account has not confirmed it.
How Dealcova fits
Dealcova gives buyers and sellers a structured deal record for agreed terms, progress, evidence and an outcome. Identity checks and completed-deal history are signals to consider, not guarantees. Provider and bank labels do not imply endorsement of a seller.
- Agree the terms before the transaction moves forward.
- Use progress and evidence to keep both sides aligned.
- Review the available activity record when a disagreement needs context.
- Use the platform’s dispute and cancellation rules where they apply to the deal.